FAQs

General

What time is check in and check out?

CHECK-IN: 14H-20H (contact the property for arrivals later). CHECK-OUT: 8H-11H.

Do the rooms/apartaments have a balcony or terrace? Can I reserve one?

Some have a balcony and may be requested when making the reservation.

Are there non-smoking rooms/apartaments?

There are rooms/apartaments for smokers and non-smokers.

How many storeys does the building have? Is there a lift?

2 floors and we don’t have lift (elevator).



Facilities

Is there air conditioning in the rooms/apartaments? Does it work all year round?

There is air conditioning in all the rooms/apartaments and it works all year.

Is there a safe place to park my car? How much does it cost?

We have a private outdoor car park. It is free for guests.

Does the apartment have Internet or email connection for clients?

Yes, there is Wi-fi in the hotel.



Services

Can I leave the room late?

Yes, if requested beforehand.

Can I choose the type of bed in my room? (Large bed – two beds)

Yes, there is full availability.

Can you keep my luggage when I leave the room?

Yes.

Do you have high-speed internet in the room for my portable computer?Is it wireless?

Yes, it is Wi-fi.

Do you have a quiet, romantic room? How can I reserve it?

Yes, double storey rooms/apartaments.

What languages are spoken in Reception?

Spanish, French, German, English.

Do you accept animals?

No.

Where may I rent a car?

Vinaròs or Benicarlò, 15 Km. from hotel.